CASE STUDIES & CUSTOMER OUTCOMES
// Customer Outcomes by Sector

What customers in environments
like yours have done.

Shield brings prevention-first network security to critical infrastructure environments. Shield blocks malicious traffic at the network layer using the Global Threat Engine and 8.5 billion IP and DNS combinations refined since 2001.

At a Glance

What it doesBlocks malicious network traffic at the network layer using reputation-based threat intelligence.
Who it's forSecurity teams needing prevention-first network defense.
How it deploysShield's five products cover cloud, Shield OnPremise, endpoint, monitoring, and management.
What you getPrevention of known-bad connections with full evidence of what was blocked.

Sector-tagged customer outcomes from public sector, OT, healthcare, utilities, and municipal Shield deployments. Pick the environment closest to yours and see what the deployment looked like, what got blocked in the first 30 days, and what changed in the operating model.

All SLED OT & Manufacturing Healthcare Utilities Municipal Regulated Enterprise
// Verified Customer Voices

Customers on the record.

These quotes come from named customers who have agreed to be referenced. Additional unnamed reference accounts are available during your POV scoping conversation.

Healthcare / MSP

Greg Akers

Healthcare MSP

Greg's MSP supports healthcare clients across multiple regional health systems. Shield gave the practice a network-layer protection model that did not require putting agents on every connected medical device, with deployments that fit clinical operations timelines.

Healthcare sector page →
OT / Manufacturing

Richard Rochow

NovaTech, Shield OnPremise

NovaTech runs Shield OnPremise on industrial network segments. The deployment delivered visibility into plant network traffic that the team had not had before, and protected unmanaged devices at the network layer without requiring endpoint instrumentation.

OT sector page →
Regulated Enterprise

Anson Elliott

AM Liner, Shield OnPremise

AM Liner runs Shield OnPremise across their network footprint. The deployment supported the network monitoring and access control evidence requirements their customers and auditors expect, with operational fit for a lean IT team.

Compliance mapping →
// Patterns by Sector

What we typically see
in the first 30 days.

Across deployments in similar environments, certain patterns repeat. The summaries below describe what most customers in each sector observe within the first month of running Shield in observe-only or protect mode.

SLED Pattern

School & County IT

SLED deployments typically reveal active outbound C2 callbacks within the first week of observe-only mode. Many of these are originating from student or contractor devices that the IT team had no agent visibility into. Shield blocks the callbacks at the network edge and the IT team gets a clean event log to share with district or county leadership.

Utilities Pattern

Cooperative & Municipal Utilities

Utility deployments typically show continuous inbound recon activity from known-bad sources scanning public-facing infrastructure. The scans were happening before Shield and were not visible. With Shield, the scans are blocked at the perimeter and the utility's IT team has documented evidence of active monitoring for their compliance program.

Municipal Pattern

City & County Government

Municipal deployments typically deliver a complete observe-to-protect timeline inside one to two weeks. The IT director gets visible value to take to the council and a defensible cybersecurity line item at budget time. Cyber insurance underwriting questions about network monitoring and known-bad blocking become straightforward to answer.

// During Your Evaluation

Sector-matched references
during your POV scoping.

If you need a customer reference call before you proceed, we set those up during POV scoping. We work with the reference customer to schedule a call and frame the conversation around the operational and compliance questions you want to ask.

What you ask

Operational fit and deployment

How long did deployment take? What did your IT team have to do? What changed in your operating model? What surprised you, positively or negatively, after Shield was running?

What you ask

Compliance and audit conversations

How did Shield show up in your audit conversations? What artifacts did your auditor reference? Did Shield event logs change how you answer cyber insurance underwriting questions?

REFERENCES READY

Want to talk to
a customer in your sector?

Reference calls are arranged during your POV scoping conversation. We match you with a customer in a similar environment and a similar buying motion.

RECOMMENDED NEXT STEP

Ready to see what Shield finds in your environment?

Request a POV Book a Meeting Talk to an Engineer